Returns & Exchanges
At Zeve, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free 30-day return and exchange policy for all items in their original condition.
Return Process
- 1.Initiate Your Request
Log in to your Zeve account, navigate to your order history, and select the items you wish to return or exchange to receive a return authorization number.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the packing slip is included inside the box.
- 3.Ship the Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days to your original payment method.